FAQ

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Please read our FAQ before sending us a message.

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[accordion-item title=”Which payment methods do you accept?”] We currently accept Paypal and credit or debit card.
[/accordion-item] [accordion-item title=”How long will delivery take?”] You will receive your product automatically after you have made your payment. So the delivery is instant.
[/accordion-item] [accordion-item title=”How secure is shopping on your site? Is my data protected?”] We take customer security very seriously. We have taken extensive security measures to ensure that our shopping experience is safe for you. Our website has an SSL encryption which provides the security of any sensitive information. All payments are processed securely via Paypal or Stripe.
[/accordion-item] [accordion-item title=”What exactly happens after ordering?”] You will be redirected to a page where you can download your purchase. You will also receive an email with your download link.
[/accordion-item] [accordion-item title=”Do I receive an invoice for my order?”] Yes, you will receive a purchase invoice via email.
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How can I download an ebook?
This is very easy! You will be prompted to download our products directly from the order confirmation screen, after you have sent payment, giving you immediate access to the content. Equally, you shall receive a link to download via email too. This will be to any email address you nominate when you purchase the ebook.

How can I pay?

You can pay using all mainstream cards and payment systems including Visa, and Mastercard, you can also pay via Paypal . Please note that we have an SLL certificate and encrypted checkout powered by Stripe which is a reliable payment system ensuring that third parties, as well as ourselves, shall not be able to view your full card details providing you with peace of mind to shop with us today.

Can I share the content?

You may share in the same way you would be expected to share a hardcopy book. Strictly, you may not make one or multiple copies of our products as the copyright is protected against fraud. You certainly can’t upload for public use or sell on in any way of form. You may share from your device in private with friends and family only.

Can I get a refund?

Unfortunately No. This is because of the nature of the product, being digital, we are unable to issue refunds after purchase.

If you can’t find the answer you are looking for, please get in contact with us now and we’ll be happy to help…

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